At Mountain Interactive, we strive to maintain a respectful and fair community. If you need to report a staff member for inappropriate behavior or violations, please follow these guidelines to ensure your report is properly addressed.
Steps to Report a Staff Member
1. Gather Relevant Information
Before submitting your report, ensure you have the following details:
Staff Username: The username or ID of the staff member involved.
Incident Details: A clear and detailed description of the incident, including what occurred and how it violated our policies.
Time of Occurrence: The specific time and date when the incident happened.
2. Follow the Reporting Format
Use the following format to submit your report. Reports not following this format may not be processed:
Roblox Username:
Discord ID (e.g., 709881578058285127):
REPORTING CONTENTS:
Staff Username:
Discord Username or ID:
Description of the Incident:
Committed Offenses:
Time of Occurrence:
Additional Members Involved/Witnessing:
(Attach video/picture in this message)
3. Submit Your Report
For Moderators/Administrators:
Submit your report directly on the forum using the following link: Staff Reports Forum. Ensure you use the correct format as outlined above.For Corporate or Council Members:
- Reports against the Executive Team: Email [email protected] or [email protected].
- Reports against Council or Corporate Members: Email [email protected] or [email protected]*.
4. Review Process
Acknowledgment: You will receive a confirmation once your report has been submitted.
Investigation: The report will be reviewed based on the provided information and evidence.
Resolution: Appropriate actions will be taken based on the findings. Due to privacy concerns, specific details about the resolution may not be shared.
5. Important Guidelines
Report Format: Do not modify the report format with alignments or colors. Keep it simple.
Reply Restrictions: Only the involved parties may reply to their report thread. Other replies will be deleted, and you may receive warning points.
No Third-Party Reporting: Reports must be submitted by the person directly involved. Reporting on someone else’s behalf is not permitted.
Stay On-Topic: Keep all discussions relevant to the report. Off-topic comments or arguments will be removed.
Timeliness: Reports should be submitted within a reasonable time frame after the incident.
Evidence Requirements: Only provide evidence in the specified formats and from approved platforms.
Need Assistance?
If you have any questions about the reporting process or need help with submitting your report, please contact us at [email protected].