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What to Do If Your Vehicle Insert Isn’t Working
What to Do If Your Vehicle Insert Isn’t Working
Victor F. avatar
Written by Victor F.
Updated over 2 months ago

If you're having trouble with your vehicle insert in Mountain Interactive, follow these steps to resolve the issue:

  1. Ensure Your Account is Connected to the Correct Roblox Account
    Make sure that your Mountain Interactive account is linked to the correct Roblox account. This is essential for the insert to appear and function properly.

  2. Verify That You Have the Insert in Your Inventory
    Check your Mountain Interactive website account to ensure that the vehicle insert is present in your inventory. If it’s not showing up, this could be the source of the problem.

  3. Exit the Roblox Application
    Once you’ve confirmed that your account is connected and the insert is in your inventory, exit the Roblox application completely and restart it. This often resolves any issues related to the vehicle insert not appearing.

  4. Still Not Working?
    - If the insert does not show up on the Mountain Interactive website, please contact Customer Support. The article can be found here to contact the Customer Support Team.
    - If the insert is in your inventory and your account is properly connected to Roblox, but it’s still not working, please contact the Development Team through the support system. The article can be found here to contact the Development Team.

By following these steps, you should be able to resolve most issues with vehicle inserts. If not, we're here to help!

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